Post-Mortem: Lessons Learned from the 2022 Peak Season
The last few peak seasons have been volatile, and 2022 was no exception. Most retailers and supply chain professionals had no idea what to expect, given that 58% of holiday shoppers told Metapack that they would cut back on spending, and 59% of supply chain professionals expected the 2022 peak to be more challenging than the year before. Yet, despite those early concerns, sales numbers came out better than expected, according to data from Salesforce. However, peak season still had its share of issues ... Read More